AI CHATBOTS
Most leads contact three businesses and hire whoever responds first. An AI chatbot trained on your services, pricing rules, and service area answers instantly — at 2 PM or 2 AM — and hands you a qualified lead instead of a missed message.
What's Included
What Our Chatbots Do
Trained on Your Business
Services, service area, pricing guidelines, hours, FAQs, and brand voice — so answers are accurate, not generic AI filler.
Lead Qualification
The bot asks the questions your team would ask, then scores and routes the lead with the answers attached.
Appointment Booking
Connects to your calendar to book estimates, consultations, and service calls directly in the conversation.
Multi-Channel Deployment
Website widget, Facebook Messenger, Instagram DMs, and SMS — one brain, every channel.
Human Handoff
Clear escalation rules so anything complex or high-value goes to a real person with full conversation context.
Transcript Insights
Every conversation logged and reviewed for the questions buyers keep asking — which feeds your website and SEO content.
Why Backbone
Speed to Lead, Automated
Response time is the most under-managed number in local business. A bot that replies in five seconds beats a callback in five hours, every time.
We build, train, monitor, and keep improving the bot based on real transcripts — it gets better every month instead of going stale after launch.
Common Questions
Frequently Asked Questions
Will it sound like a robot?
It's written in your brand voice with guardrails on what it can and can't say. Most visitors read it as a fast, well-informed team member.
What happens if the bot doesn't know something?
It says so and hands off — collecting contact details and escalating to your team rather than inventing an answer.
Can it quote prices?
It can share pricing ranges and rules you define. For custom work it qualifies the job and books the estimate instead of guessing a number.
How long does setup take?
Most chatbots are trained, tested, and live within two to three weeks.
Ready to Get to Work?
Let Backbone Creative Co. Handle the Marketing. You Handle the Business.
Let's take your brand to the next level with Backbone Creative Co. — powerful strategy, bold creativity, and real results. No stress. No fluff. Just a solid plan built for businesses like yours.