Privacy Policy

    Last updated: September 29, 2026

    This Privacy Policy explains how Backbone Creative Co. ("we," "us," or "our"), a marketing agency based in Irmo, South Carolina, collects, uses, and protects information when you visit backbonecreativeco.com or contact us.

    Information We Collect

    Information you give us. When you fill out our contact form, we collect:

    • First and last name
    • Email address
    • Phone number
    • Company name
    • Website
    • Annual revenue range
    • Your message

    Information collected automatically. When you visit our site, we and our partners may collect:

    • IP address
    • Device and browser type
    • Pages you visit and how you use the site
    • Cookies and similar tracking technologies

    How We Use Your Information

    • To respond to your questions and requests
    • To provide and manage our services
    • To send marketing communications, which you can opt out of at any time
    • To understand how visitors use our site (analytics)
    • To measure how well our advertising works

    Cookies and Third Parties

    We use cookies and work with trusted third parties, including:

    • Google Ads (conversion tracking and remarketing)
    • Google Analytics
    • Meta Pixel (Facebook and Instagram)
    • Our website hosting and database providers

    You can control how these services use your information:

    SMS / Text Messaging

    Text messaging is opt-in only. You can agree to receive texts by checking the optional, unchecked-by-default SMS box on our contact form. Consent is not a condition of purchase or of submitting the form. If you opt in, we text you only about your inquiry and related services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

    Phone numbers and SMS opt-in data are not sold or shared with third parties or affiliates for marketing purposes.

    Email

    You can stop receiving marketing emails at any time by clicking the unsubscribe link in any email or by visiting our unsubscribe page.

    We Do Not Sell Your Information

    We do not sell your personal information.

    Data Retention and Security

    We keep your information only as long as needed to serve you, meet legal requirements, and run our business. We use reasonable safeguards to protect it, but no method of sending or storing data online is 100% secure.

    Children's Privacy

    Our site is not meant for children under 13, and we do not knowingly collect information from them. If you believe a child has given us information, contact us and we will delete it.

    Your Choices and Rights

    You may ask to access, correct, or delete the personal information we hold about you by emailing info@backbonecreativeco.com.

    Changes to This Policy

    We may update this policy from time to time. When we do, we will change the "Last updated" date at the top of this page.

    Contact Us

    Backbone Creative Co.
    Irmo, South Carolina
    Email: info@backbonecreativeco.com
    Phone: (803) 200-2806